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AI-Powered Customer Engagement Platform

EduLab is a next-generation customer engagement platform designed to recruit, retain, and engage customers without burdening your current staff.

Our Generative AI engine delivers personalized, trusted conversations via SMS and email, boosting response rates, driving action, and strengthening customer acquisition and loyalty.

Trust

Build Trust​​

Generative AI Engine for Personalized Conversations. Say goodbye to generic bots. EduLab uses advanced Generative AI trained on your data to power human-like conversations that feel natural, relevant, and tailored to every user.

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Own & Control

With EduLab, your data is never shared or mixed with others. Your Generative AI model is trained exclusively on your organization’s data—and you have full control over what it says, how it responds, and who it engages.

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Powerful Analytics

EduLab automatically classifies every interaction into key themes, sentiment, and conversion signals—turning conversations into dashboards your team can actually use.

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Engagement

EduLab personalizes every SMS and email for maximum impact. Reach people through the channels they trust most —so you get more responses, faster decisions, and stronger relationships.

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Human Handoff

The human‑handoff feature ensures AI support never compromises customer experience—you control its autonomy (dialing it up or down as confidence grows), seamlessly transfer conversations to live agents when needed, and prevent AI hallucinations.

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Goal-Driven

Every message has a mission. EduLab’s AI isn’t just responsive—it’s strategic. Conversations are guided by clear goals like boosting enrollment, improving retention, or converting leads, so your outreach isn’t just engaging—it’s effective.

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Smart Nudges

Our Smart Nudge Engine sparks and sustains conversations—automatically re‑engaging customers and steering each interaction toward your goals. Configure prompts by channel, timeframe, and audience segment for timely, relevant follow‑ups that keep the conversation going

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Always Learning

Our AI is continuously learning—reducing the workload on your staff while improving quality. The more it works, the more it works for you.

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Deliverability

Getting blocked is not an option. EduLab actively manages your email and SMS reputation to avoid spam filters and blacklists—maximizing message delivery and ensuring your outreach reaches real people, not junk folders.

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Why Teams Love EduLab

  • 3x Higher Response Rates in Outreach Campaigns

  • Natural Conversations that Build Trust

  • Automated Follow-ups that don’t annoy

  • Insights That Make Sense for Action and Strategy

  • Data Privacy You Can Count On

©2020 by EduLab LLC

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